Terms & Conditions

Last updated: June 19, 2026

Part A: General Terms (Applies to Everyone)

1. The Services

Reserve Me operates a marketplace platform. We do not own, manage, or operate any restaurants. We act strictly as an intermediary connecting users ("Clients") looking for table reservations with third-party food and beverage establishments ("Restaurants").

2. Account Security

You must provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your account credentials. Reserve Me is not liable for any unauthorized access to your account.

3. Prohibited Conduct

Users and Restaurants agree not to:

  • Use the platform for any illegal purpose or fraudulent reservation schemes
  • Scrape, data-mine, or reverse-engineer the application
  • Post false, defamatory, or abusive content/reviews

4. Platform Availability & Liability

We provide the Platform "as-is" without warranties of uninterrupted service. Reserve Me is not responsible for disputes regarding food quality, service, health code violations, or unexpected restaurant closures.

Part B: Client Terms (For Regular Users)

1. Making Reservations

Reservations made through Reserve Me are subject to restaurant availability. A reservation is only confirmed once you receive a "Confirmed" push notification or email status within the app.

2. Cancellations and No-Show Policy

Clients must cancel reservations within the timeframe specified by the restaurant (e.g., at least 2 hours before the reservation time). No-Show Rule: If a client fails to show up to three (3) consecutive reservations without canceling, Reserve Me reserves the right to temporarily or permanently suspend the account.

Reservation Fees/Deposits: Certain restaurants may require a credit card authorization or non-refundable deposit for high-demand slots or large groups. These fees are collected on behalf of the restaurant and are subject to the restaurant's specific refund policies.

3. Late Arrival

Restaurants are only required to hold tables for a standard grace period (typically 15 minutes). After this period, the restaurant reserves the right to mark you as a "No-Show" and release the table.

Part C: Restaurant Partner Terms (For Restaurants)

1. Profile Integrity & Operations

Restaurants must ensure that operational hours, menu items, pricing, and seating availability are kept strictly up to date. Restaurants must honor all confirmed bookings processed via the Reserve Me application.

2. Allocation & Dashboard Management

The restaurant is responsible for monitoring its Reserve Me dashboard to manage incoming reservations. Overbooking due to a restaurant's failure to update internal capacity limits on the app is the sole liability of the restaurant.

3. Fees and Payments (If applicable)

SaaS/Commission Fees: The restaurant agrees to pay Reserve Me the agreed-upon monthly subscription fee or per-cover commission fee as detailed in their separate commercial agreement.

Payouts: If Reserve Me processes booking deposits on behalf of the restaurant, funds will be disbursed minus processing fees on a weekly/monthly schedule.

4. Direct Communication

Restaurants may only contact Clients regarding their specific reservation. Using Client phone numbers or emails extracted from Reserve Me for unsolicited external marketing is strictly prohibited and constitutes a breach of GDPR/Data Privacy rules, leading to immediate off-boarding.

Part D: Legal Clauses

1. Intellectual Property

All application layouts, branding, color palettes, and code belong exclusively to Reserve Me.

2. Termination

We reserve the right to terminate or restrict access to any Client or Restaurant account at our sole discretion, without prior notice, for violations of these Terms.

3. Governing Law

These terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.